BD247's Privacy Policy — Our commitment to protecting your data

1 Introduction

BD247 is a trusted online gaming platform in Bangladesh that places the highest priority on user privacy. This Privacy Policy explains in detail what information BD247 collects, how it is used, and the steps we take to keep your data secure.

By using our platform, you confirm that you have read and fully agree to this Privacy Policy. Please read through the entire policy carefully before registering.

This Privacy Policy applies to BD247's website, mobile app, and all our digital services. If you have any questions, feel free to contact our support team at any time.

2 What information we collect

BD247 only collects information that is necessary to provide you with the best service. We never ask for data we don't need. Below are the three types of information we collect:

Information you provide directly

• Full name, date of birth, and national ID details (for KYC verification)
• Mobile Number & Email Address
• Mobile banking number (bKash/Nagad/Rocket — for transactions only)
• Account username and password (stored in encrypted form)
• Messages or complaints submitted to support

Automatically collected information

• IP address and device type
• Browser Type & Operating System
• Login timestamps, page views, and session data
• Gaming Log & Transaction History

Data Received from Third Parties

• Transaction confirmation data from the payment gateway
• KYC results from identity verification services
• Risk assessment data from our anti-fraud system

3 How Your Data Is Used

BD247 uses your information only for the purposes it was collected for. Your data is never used for anything else without your consent. The main reasons we use your information are:

• To create and manage accounts and ensure security.
• To process all financial transactions, including deposits and withdrawals.
• To send bonuses, promotions, and special offers (only to users who have given their consent).
• To personalize your platform experience and recommend relevant games.
• To prevent fraud and money laundering.
• To meet legal obligations and comply with directives from relevant authorities.
• To improve customer service and respond to support requests.
• To identify and resolve technical issues on the platform.

4 Data Storage & Security

BD247 follows the highest industry security standards to protect your data. Our servers are hosted in international data centers with 24/7 monitoring.

Our security measures:

• 256-bit AES encryption — the highest level of data protection.
• TLS 1.3 protocol — your data is fully protected during transmission.
• Dual-layer firewall — protection against external attacks.
• Regular security audits and penetration testing.
• Passwords are stored using bcrypt hashing — no one can view your actual password.
• Payment details are not stored on our servers — in compliance with PCI DSS standards.

How Long Is Data Retained?

Data for active accounts is retained until the account is closed. Financial transaction records may be kept for up to 5 years as required by law. Data for inactive accounts is deleted after 2 years.

5 Sharing Data with Third Parties

BD247 never sells your information. However, limited data may be shared with trusted partners as needed to operate our services.

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• KYC Verification Services: NID details may be shared with trusted third-party verification providers to confirm your identity.
• Anti-Fraud System: Security analysis software is used to detect and prevent fraud.
• Law Enforcement Agencies: If we receive a court order or government directive, we are required to provide the relevant information.

In all of the above cases, our partners are bound by strict non-disclosure agreements (NDAs). They are not permitted to use your information for their own purposes under any circumstances.

6 Cookies & Tracking Technologies

BD247's website and app use cookies. Cookies are small files stored on your device that help improve your experience on the site.

Cookie types:

• Essential Cookies: Required for login sessions and security — disabling these cookies may cause the site to malfunction.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages are used most — completely anonymized.
• Security Cookies: To detect CSRF attacks and identify bots.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging into your account.

7 Your Rights

As a BD247 user, you have full control over your own information. Your key rights are outlined below:

To exercise any of the rights above, email our support team. We typically respond within 7 business days.

8 Child Protection

BD247 is strictly an 18+ platform. We do not knowingly collect information from minors or allow them access to the platform.

• Age verification at the time of registration is mandatory.
• If a user is found to be a minor, their account will be closed immediately.
• If parents suspect their child is using this platform, please contact support immediately.

9 Privacy Policy Updates

BD247 reserves the right to update this Privacy Policy as needed. Users will be notified before any significant changes take effect.

• After each update, the "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered mobile number or email address.
• Continued use of the platform after an update is considered acceptance of the revised policy.
• Previous versions will be archived and made available upon request.

10 Contact Us

If you have any questions, complaints, or requests regarding your data or our Privacy Policy, please get in touch with us. Our data protection team is always ready to help.